Amrod is really bad when it comes to registrations
I have been waiting for about 2 weeks to find out the status of my registration. i have submitted the required documents 2 times already and all i get is an auto response email status that my query will be responded to. I have been calling the Johannesburg head office and i keep getting referred to Nielen who seems to never be available. My application was for MoAforika (PTY) LTD. i am concerned about the lack of urgency on registration and i already have a bad impression about Amrod. Their employees are out of touch with the company's philosophy of the company. <br> <br>
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Amrod's replyOfficial
07 Apr 2015, 15:44Hello ThaboLebu,
Thank you for your feedback, I have investigated with Neelam who does the new registrations and from what we can see, there does seem to have initially been a technical issue with this application as we did not receive any documentation with the application, we did e-mail the same day as the application was received to request the documents.
Documents were received on the 28th January and we requested additional information.
On the 9th February, we received all the documentation we needed and your company was approved on the 11th February.
Our registrations process is quite strict and we do require certain documentation and verification to ensure that any company being registered with us is in fact Trade Only. The industry is very competitive and the Trade Only requirement is there to protect our clients interests.
We do know that it may be frustrating when you need to register urgently, but we will always ensure that we have all the required documentation and that the company complies with our Trade Only policy before we can register them on our system.
We hope that you understand the benefits of our strict registration process to you and all our clients.
Thank you for your feedback, I have investigated with Neelam who does the new registrations and from what we can see, there does seem to have initially been a technical issue with this application as we did not receive any documentation with the application, we did e-mail the same day as the application was received to request the documents.
Documents were received on the 28th January and we requested additional information.
On the 9th February, we received all the documentation we needed and your company was approved on the 11th February.
Our registrations process is quite strict and we do require certain documentation and verification to ensure that any company being registered with us is in fact Trade Only. The industry is very competitive and the Trade Only requirement is there to protect our clients interests.
We do know that it may be frustrating when you need to register urgently, but we will always ensure that we have all the required documentation and that the company complies with our Trade Only policy before we can register them on our system.
We hope that you understand the benefits of our strict registration process to you and all our clients.
Amrod's reply07 Apr 2015, 15:44
Official
Hello ThaboLebu,
Thank you for your feedback, I have investigated with Neelam who does the new registrations and from what we can see, there does seem to have initially been a technical issue with this application as we did not receive any documentation with the application, we did e-mail the same day as the application was received to request the documents.
Documents were received on the 28th January and we requested additional information.
On the 9th February, we received all the documentation we needed and your company was approved on the 11th February.
Our registrations process is quite strict and we do require certain documentation and verification to ensure that any company being registered with us is in fact Trade Only. The industry is very competitive and the Trade Only requirement is there to protect our clients interests.
We do know that it may be frustrating when you need to register urgently, but we will always ensure that we have all the required documentation and that the company complies with our Trade Only policy before we can register them on our system.
We hope that you understand the benefits of our strict registration process to you and all our clients.
Thank you for your feedback, I have investigated with Neelam who does the new registrations and from what we can see, there does seem to have initially been a technical issue with this application as we did not receive any documentation with the application, we did e-mail the same day as the application was received to request the documents.
Documents were received on the 28th January and we requested additional information.
On the 9th February, we received all the documentation we needed and your company was approved on the 11th February.
Our registrations process is quite strict and we do require certain documentation and verification to ensure that any company being registered with us is in fact Trade Only. The industry is very competitive and the Trade Only requirement is there to protect our clients interests.
We do know that it may be frustrating when you need to register urgently, but we will always ensure that we have all the required documentation and that the company complies with our Trade Only policy before we can register them on our system.
We hope that you understand the benefits of our strict registration process to you and all our clients.