LP
Lize-Meri Prinsloo

1 reviews | Active since Oct 2019

01 Oct 2019, 06:16

Ample Insurance Brokers - Awful!!!!

The worst service I have ever received in my life!! Not only am I waiting for a refund for literally a year now, they have not sent me any documents to confirm that I'm a member. They broker I worked woth changed her number and didn't let me know! She was the only contact person I had and the only contact number I had. VERY VERY POOR! I am absolutely disgusted with their so-called service.

Another thing, they just keep adding 'administration fees' to my insurance premium. Where I was paying R582 including their fee of R80, I now have to pay another R98 on top of that each month and they literally do NOTHING! so my insurance just lowered my premium by R40 but I still pay R100 more thanks to Ample Insurance Brokers.

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Replies (1)
Ample Insurance Brokers
Ample Insurance Brokers's reply18 Oct 2019, 16:17
Official
We’ve received and reviewed your Hellopeter post, we are so sorry to hear that you had such a bad experience with us. Please can you give us your contact details so we can give you a call and try and rectify what went wrong.