Me and my family had the worst Chrismas ever

Worst place I've ever been to, it is filthy and disgusting, the service is terrible and the 2 ladies are rude and aggressive and drink while they are attending to guests.They prioritize drinking more than attending to guests, they also and get your orders wrong and add things that you did not order, for me personally the place must just shut down because clearly they aren't going to give you the experience that you anticipate to get when you get there, me and my family had a terrible Chrismas all thanks to Amphitheatre backpackers lodge💔