TERRIBLE SERVICE AND COMMUNICATION

To Amogela directors/Management

Hi, my name is Jane I stay at Lawley 2. I have a problem with the way we travel in the morning and afternoon, It has been two (2) consecutive months without the 6:30 bus in the morning. At the same time the 6:45 bus does not have the capacity to carry heavy loads when comes to steeps the problem starts. We keep on arriving late to our workplaces, keep on making excuses every day. Around the month of July, I remember seeing Mr Walter, a bus driver twice at 6:30 till today we have not seen him at all. When we asked the driver what the problem was they gave us excuses telling us the busses went for service of fixing, we are now in the second month, no update, no word from management. They don’t even bother to place a simple notice or letter in the back of the bus explaining the problem. Before all the buses were starting @ LAWLEY 1 FIRESTATION BARACUDA STREET then they would proceed to Lawley 1 cnr (Clinic), no one from management would notify passengers’. We will be notified by other passengers’, some we are staying at Lawley 2 ext10, 9, 8. In the morning we only have a POORIKIE bus crosses ext 10, 9, 8. In the afternoon all drivers refuse just to drop as @ Lawley 1 FIRESTATION knowing well they have a problem @ their company. Monday, the 7th of August Nelson told the driver to drop Lawley 2 passengers’’ to FIRESTATION on our arrival the bus driver refuses. The is no communication or update on when will things get back to normal.