TM
Thulani M
1 reviews | Active since Jul 2020
21 Oct 2024, 23:24
Worst experience
I was told to take of my negative reviews and be refunded, got calls even on a Sunday from the customer satisfactory team. When I did remove them i was then cornered to sign a refund form and attach another an SLA I never had. from then I was ignored till date. Sales Rep changed contact details.
Helpful (0)
Replies (3)0
Replies (3)
AMI Group of Companies's replyOfficial
22 Oct 2024, 18:47Dear Thulani M,
Thank you for choosing AMI Group of Companies as your desired service provider.I'm truly sorry to hear about your experience. It seems there was a misunderstanding, and I apologize for any inconvenience caused. Your feedback is invaluable, and we're committed to resolving this issue for you. Please allow us the opportunity to make things right by reaching out again so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to regain your trust.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Thank you for choosing AMI Group of Companies as your desired service provider.I'm truly sorry to hear about your experience. It seems there was a misunderstanding, and I apologize for any inconvenience caused. Your feedback is invaluable, and we're committed to resolving this issue for you. Please allow us the opportunity to make things right by reaching out again so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to regain your trust.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
AMI Group of Companies's reply22 Oct 2024, 18:47
Official
Dear Thulani M,
Thank you for choosing AMI Group of Companies as your desired service provider.I'm truly sorry to hear about your experience. It seems there was a misunderstanding, and I apologize for any inconvenience caused. Your feedback is invaluable, and we're committed to resolving this issue for you. Please allow us the opportunity to make things right by reaching out again so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to regain your trust.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Thank you for choosing AMI Group of Companies as your desired service provider.I'm truly sorry to hear about your experience. It seems there was a misunderstanding, and I apologize for any inconvenience caused. Your feedback is invaluable, and we're committed to resolving this issue for you. Please allow us the opportunity to make things right by reaching out again so we can address your concerns directly. Thank you for bringing this to our attention, and we hope to regain your trust.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
TM
Thulani M's updateReviewer Update
29 Oct 2024, 06:49Up-to-date no one calls , when your money is with them you don't matter.
TM
Thulani M's update29 Oct 2024, 06:49
Reviewer Update
Up-to-date no one calls , when your money is with them you don't matter.
TM
Thulani M's updateReviewer Update
05 Dec 2024, 11:45I want my money back
TM
Thulani M's update05 Dec 2024, 11:45
Reviewer Update
I want my money back