They take long to reply to emails, don't answer phone calls, account manager ignores message, but st the end, when they contact you, it's the end

They take long to reply to emails, don't answer phone calls, account manager ignores message, but st the end, when they contact you, it's the end. You get everything and that long awaited smile 😃 comes naturally. Thanks to Ida for the assistance. Will be using your service again and next time I won't panic 😉