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Mirriam M
1 reviews | Active since Jun 2024
29 Jun 2024, 16:50
They are reliable.
Their travel packages are very affordable and they are reliable. From my experience, they delivered on their promise.
Please work on your customer service. It needs improvement.
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Replies (1)
AMI Group of Companies's replyOfficial
05 Jul 2024, 11:02Dear Mirriam M, Thank you for choosing AMI Group - Travel and Tours subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your experience with us. We're truly grateful to hear that you found our travel packages affordable and reliable, and that we were able to deliver on our promises. Your satisfaction means a great deal to us. We sincerely appreciate your feedback about our customer service. We understand how important good customer support is, and we're sorry to hear that it didn't meet your expectations. Your input is invaluable as it helps us identify areas where we need to improve. We want you to know that we take your comments to heart and will be working diligently to enhance our customer service. Your experience matters to us, and we're committed to making positive changes. If you have any specific suggestions or if there's anything else we can do to make your future experiences better, please don't hesitate to reach out. We're here to listen and improve. Thank you again for your honest feedback and for giving us the opportunity to serve you. We hope to have the chance to provide you with an even better experience in the future.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
AMI Group of Companies's reply05 Jul 2024, 11:02
Official
Dear Mirriam M, Thank you for choosing AMI Group - Travel and Tours subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your experience with us. We're truly grateful to hear that you found our travel packages affordable and reliable, and that we were able to deliver on our promises. Your satisfaction means a great deal to us. We sincerely appreciate your feedback about our customer service. We understand how important good customer support is, and we're sorry to hear that it didn't meet your expectations. Your input is invaluable as it helps us identify areas where we need to improve. We want you to know that we take your comments to heart and will be working diligently to enhance our customer service. Your experience matters to us, and we're committed to making positive changes. If you have any specific suggestions or if there's anything else we can do to make your future experiences better, please don't hesitate to reach out. We're here to listen and improve. Thank you again for your honest feedback and for giving us the opportunity to serve you. We hope to have the chance to provide you with an even better experience in the future.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies