NH
Natalya H
1 reviews | Active since Nov 2023
17 Nov 2023, 05:48
They are great, and I will definitely use them again.
I take my wife and I on a lot of vacations, both idomestically and internationally. Most of the time, I book my trips through a travel agency here in Durban. When I found AMI trips to Europe on facebook, I liked their prices a lot, but I was a little nervous about using a company like this for the first time because I thought it might be a ****. But I was very happy with them. We got a lot of value for our money on our tickets, and saved a considerable sum. I was also very pleased with Tanaka, our agent. She was kind, patient, and informed, and she answered my questions quickly without putting too much pressure on me.
Helpful (0)
Replies (1)0
Replies (1)
AMI Group of Companies's replyOfficial
18 Nov 2023, 12:48Dear Natalya H, Thank you for choosing the AMI Group of Companies as your desired service provider. Thank you for sharing your experience with AMI trips. We understand that trying a new travel agency can be nerve-wracking, but we're thrilled to hear that your experience exceeded your expectations. It's wonderful to know that you found great value for your money and saved a considerable amount on your tickets. We pride ourselves on providing excellent service, and it's heartening to hear that Tanaka was kind, patient, and well-informed in assisting you throughout the process. If there's anything else we can do for you or if you have any more questions, please don't hesitate to reach out. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
AMI Group of Companies's reply18 Nov 2023, 12:48
Official
Dear Natalya H, Thank you for choosing the AMI Group of Companies as your desired service provider. Thank you for sharing your experience with AMI trips. We understand that trying a new travel agency can be nerve-wracking, but we're thrilled to hear that your experience exceeded your expectations. It's wonderful to know that you found great value for your money and saved a considerable amount on your tickets. We pride ourselves on providing excellent service, and it's heartening to hear that Tanaka was kind, patient, and well-informed in assisting you throughout the process. If there's anything else we can do for you or if you have any more questions, please don't hesitate to reach out. Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies