CL
Courtney L

1 reviews | Active since Sept 2023

27 Sept 2023, 19:12

Thanks Rahim for the e-ticket at last.

Thanks to Rahim for the great help. But very disappointed for the time it took me to get someone to talk to was a nightmare speaking to someone on the phone, my calls got transferred from one person to another, send dozens of emails, for over two weeks.

0
Replies (1)
AMI Group of Companies
AMI Group of Companies's reply27 Sept 2023, 19:24
Official
Dear  Courtney,
Thank you for choosing the
AMI Group of Companies as your desired service provider. Oh no, it sounds like you had quite the adventure trying to get in touch with us! We apologize for the runaround you experienced. It seems like our communication channels were more tangled than a plate of spaghetti. Rest assured, we'll take your feedback seriously and work on improving our customer service experience. In the meantime, if there's anything else we can assist you with or any jokes you'd like to hear to lighten the mood, just let us know! 
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies