BS
Brighton S

1 reviews | Active since Aug 2024

26 Aug 2024, 16:22

London Holiday with AMI Travel

Tanaka is exceptionally proficient in the job she has and is exceedingly amicable. She addressed any inquiries we had concerning our vacation and advised us to reach out to her in the event of any issues. Nevertheless, we were never required to communicate with her, as all of the necessary details were meticulously organized and executed. She consistently reached out to us each morning to inquire about our well-being, which was exceedingly considerate of her. We have already reserved two packages for January and May 2025, and we will undoubtedly use AMI Travel for our subsequent vacation.

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Replies (1)
AMI Group of Companies
AMI Group of Companies's reply26 Aug 2024, 17:45
Official
Dear Brighton S,  Thank you for choosing  AMI  Group - Travel and Tours subsidiary of the AMI Group of Companies as your desired service provider. Thank you for providing the detailed feedback on your experience with Tanaka and AMI Travel. It's great to hear that Tanaka was exceptionally helpful, responsive, and organized in planning and executing your recent vacation. Her proactive communication and attention to your well-being is commendable. It's wonderful that you've already booked future trips with AMI Travel based on the positive service you received. Your continued trust and repeat business are a testament to the quality of AMI Travel's offerings and customer care. We appreciate you taking the time to share this informative review, as it will help us maintain our high standards of service and identify any areas for further improvement.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. 
 We appreciate your feedback.  Thanks,  Customer Satisfaction Team AMI Group of Companies