NN
Ndazi N
1 reviews | Active since Dec 2024
30 Dec 2024, 15:15
I have been ****med by AMI
Please do not use these people. I paid for my trip in March 2024. Begged them to send me my tickets as my trip was in April. They didn’t pay me back nor give me any tickets for my trip.
I was then sent to write email for my refund which I did and filled out the forms in May 2024.
I have been begging them for the past 8 months to refund my money, which they haven’t. I don’t get a response from them at all. Yet I see them advertising for trips.
You will be ****med beware of these people.
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AMI Group of Companies's replyOfficial
08 Oct 2025, 00:37Greetings Ndazi N,
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
AMI Group of Companies's reply08 Oct 2025, 00:37
Official
Greetings Ndazi N,
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies