1 reviews | Active since Jul 2025
********** EXPERIENCE WITH AMI TRAVEL AND TOURS
I PURCHASED A BALI TRIP IN JULY 2023 AND TILL TODAY I HAVE NOT RECEIVED MY REFUND , THEY KEPT SAYING THEY SENT IT BUT NOTHING ON MY SIDE IT WAS A R44 000 FOR MY PARTNER AND ME AND AFTER 2 YEARS STILL NOTHING FROM THEM , THEY DON'T RESPOND ANYMORE. CONSIDERING THE GOOD REVIEWS THAT THEY HAVE ON HELLOPETER I WONDER WHY THEY HAVE BEEN SO HORRIBLE AND ****MED US. I EVEN HAD MY LAWYER GOT TO THEIR BUSINESS BUT APPARENTLY THE BUSINESS DOESN'T EXIST ACCORDING TO MY LAWYER. AT THIS POINT I AM JUST TRYING TO HELP OTHERS SO THEY DONT BECOME UNFORTUNATE LIKE WE DID. AMI TRAVEL AND TOURS SHOULD AT LEAST DO THE COURTESY OF REPLYING MY EMAILS AND ALLOW ME TO MAKE AN APPOINTMENT SINCE THAT IS WHAT THEY SAID BUT WHEN MY PARTNER WAS IN JO'BURG I ASKED HER TO GO AND ASK ABOUT THE REFUND SHE COULDN'T GET IN THEIR OFFICES BECAUSE SHE WAS SUPPOSED TO HAVE AN APPOINTMENT YET SHE NEVER GOT A RESPONSE TO MAKING ONE.
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around. Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐). With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies