LB
Lawal B

1 reviews | Active since Aug 2023

07 Aug 2023, 21:48

Excellent value and great service

When we first found the AMI Travel and Tours, we were a little suspicious as the prices seemed too good to be true. Our entire Johannesburg->Brussels->Amsterdam->Paris->Berlin->Johannesburg trip quote was about R24K including 7 Nights hotel per person. This was a bit strange to us as airline tickets alone cost about as much. We asked a friend who traveled to Europe several times and she thought it was a **** too! We went ahead and made the bookings online using our Mastercard, anyway thinking that the credit card companies will reimburse us in case of *****. Our suspicion grew as for several hours after the booking we still hadn't received the e-tickets. Our Account Manager keep telling us we will receive it, we should just be a little patient, since they where experiencing lots of booking. About 2 weeks before our trip, we received our e-tickets, via email with links to verify our tickets directly with the airline website. We went ahead and checked each individual booking in respective airline/railway company's website. To our surprise everything checked out! We came back from Berlin this morning and highly recommend AMI Travel's service! They were very responsive and would send us reminders and our boarding passes before each trip. Our Account Manager even checked us in for each trip. Highly recommend them. Good job AMI.

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Replies (1)
AMI Group of Companies
AMI Group of Companies's reply10 Aug 2023, 14:53
Official
 Dear Lawal B,
Thank you for choosing the
AMI Group of Companies as your desired service provider. Hey there! It sounds like AMI Travel really knows how to keep you on the edge of your seat, huh? Patience is a virtue, they say, but I'm glad everything worked out in the end. It's always a relief when those e-tickets finally make their grand entrance into our inbox. And hey, kudos to AMI Travel for being on top of their game with reminders and boarding passes. Now you can sit back, relax, and reminisce about your Berlin adventures. Safe travels and happy recommending! 
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies