JJ
Johannes J

1 reviews | Active since May 2024

29 May 2024, 14:29

Can't fault anything about this trip, the best vacation ever.

I can't fault anything about this trip. Starting from making the booking and the communication with my consultant to spending the 7 nights at the Silver Palm Wellness Resort, all were excellent. The value for money, the hotel, the service received from AMI Travel, and the food are the best I have experienced from any travel agency in 40 years. They are so kind and respectful, always asking if there is anything they can help with. I got the message twice a day for 5 days straight, to the extent that I had to message her, saying everything was perfect and we were having an amazing time, so if there’s anything we need, we will let her know. At a certain point, it was like a slave worshiping a master. Leaving this review is the least I can do, because I even feel guilty about the money we paid and the level of service we received. AMI Travel and Tours remains the best travel agency in my life.

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Replies (1)
AMI Group of Companies
AMI Group of Companies's reply30 May 2024, 09:10
Official
Dear  Johannes J,
 
Thank you for choosing  AMI  Travel and Tours subsidiary of the AMI Group of Companies as your desired service provider. Thank you for taking the time to provide such a detailed and informative review of your experience with AMI Travel and Tours. It's great to hear that you were completely satisfied with every aspect of your trip, from the booking process to the service and accommodations at the Silver Palm Wellness Resort. Your positive feedback about the value for money, the hotel, the food, and the exceptional customer service you received is truly appreciated. It's clear that AMI Travel and Tours went above and beyond to ensure you had an amazing vacation. Your kind words and recommendation will be invaluable for others considering booking with us. We're glad you had such a wonderful time and hope you'll choose AMI Travel and Tours for your future travel needs. 

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. 
 
We appreciate your feedback. 
 
Thanks, 
 
Customer Satisfaction Team 
AMI Group of Companies