SK
Simphiwe K

1 reviews | Active since May 2024

19 May 2024, 10:50

Best customer service

We saw another offer come up for a 5 Star Hotel in Dubai, so we decided to change our travel plans, to stay at that Hotel. Saba was fantastic with her assistance in changing our booking. Best service in ages............. well done, Saba!

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Replies (1)
AMI Group of Companies
AMI Group of Companies's reply20 May 2024, 08:58
Official
Dear  Simphiwe K , Thank you for choosing  AMI  Travel and Tours subsidiary of the AMI Group of Companies as your desired service provider. We're so glad to hear that Saba provided you with fantastic assistance in changing your booking. Excellent customer service is truly the backbone of our business, and we're thrilled that Saba was able to make the process seamless for you. Adapting travel plans can be tricky, but it's rewarding to know that our team was able to exceed your expectations. Thank you for the kind words - we'll be sure to pass along your appreciation to Saba. Wishing you a wonderful stay at the 5-star hotel in Dubai! 
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. 
 We appreciate your feedback.  Thanks,  Customer Satisfaction Team AMI Group of Companies