sS
siza S
1 reviews | Active since Mar 2014
04 Mar 2025, 20:26
Ami travel group is a ****… if it’s too good to be true , It probably is
I paid in full for my trip to Dubai last year 2024 in May and paid for visas as well. I kept on asking Ami group of companies for my itenary and my visas . They told me that they can give those to me up to 10days prior my trip . In November they called and cancelled my trip because the prices and discounts they had offered me were too good to be true for the dates I had told them I wished to travelling on prior. I was given refund forms to fill in on the same day ( Nov 2024) which I did and they acknowledge receipt . To date I haven’t had any communication from them. Or my money back in my account . They really ****med me good
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Replies (2)
AMI Group of Companies's replyOfficial
08 Oct 2025, 00:37Greetings Siza S,
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around.
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around.
Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐).
With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
Chief People & Culture Office (CHRO)
AMI Group of Companies
AMI Group of Companies's reply08 Oct 2025, 00:37
Official
Greetings Siza S,
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around.
Thank you for choosing AMI Group – Travel & Tours, a subsidiary of The AMI Group of Companies. We’re truly sorry your experience missed the mark; a 1-star review is never what we aim for. We appreciate you telling us, and we want the chance to make this right. Our Chief People & Culture Office will sort this out immediately. We can’t rewind the plane✈️, but we can move fast to turn this around.
Your trust matters to us. We care about our travelers, and your feedback helps us improve, so thank you for holding us to a high standard (we prefer 5 stars, but we’ll earn them! ⭐).
With appreciation,
Chief People & Culture Office (CHRO)
AMI Group of Companies
Chief People & Culture Office (CHRO)
AMI Group of Companies
sS
siza S's updateReviewer Update
08 Oct 2025, 16:47Thank you for your response and your promises , I’m looking forward hearing from you and getting my refund in my account
sS
siza S's update08 Oct 2025, 16:47
Reviewer Update
Thank you for your response and your promises , I’m looking forward hearing from you and getting my refund in my account