1 reviews | Active since Apr 2024
AMI almost give us heart attack.
We nearly had a heart attack from AMI Travel, but thankfully we didn't. It seems like you have no one left who can assist you once your consultant isn't with the company anymore. We scheduled a week-long trip to Dubai for our group of six people. My consultant was no longer with the company, therefore I was unable to contact him. I was informed that I will be contacted later by their very ineffective WhatsApp support team. I was told the same thing every day, along with their phone numbers. A few days prior to our vacation, I was on the verge of losing my cool and made the decision to contact as many people as possible in an attempt to get help or attention. I thus used their live chat feature. Luckily, I was able to speak with Rose, an agent, who was both professionally and sympathetic. She requested my information and instructed me to spend a few minutes on the website. I received the flight tickets, tickets for the sightseeing tour, the driver's information for the airport transfer, and the hotel confirmation straight to my WhatsApp in less than ten minutes. Rose has received a 5-star review. I completed a task that had taken me more than a week to complete in ten minutes, hassle-free. She is really admirable. Our trip to Dubai felt like a VIP getaway thanks to AMI Travel. Everything was well-organized and on point. We will definitely make further reservations with them in the near future.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Best regards,
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not. We appreciate your feedback. Thanks, Customer Satisfaction Team AMI Group of Companies
Best regards,
