1 reviews | Active since Mar 2018
Your Web site disappointing!
Your Web site is disappointing .
It's April 10th. I've been browsing for roughly two weeks and I find a ring I'd like to purchase. I tired to entre my info into your site to enquire and it refuses to take my contact details. Apparently the two emails that I frequently use are invalid to you guys and my phone number that i have to entre twice for some reason don't match. Even when I COPY AND PASTE IT!
So i had to go into the store to order it. Which is hard because I work more hours then you guys are open. While there the lady can't find the ring I want to order so I go behind the desk and use her computer to find it myself. But that didn't really bother me. What did was that we used that site together and no one told me anything. It's not in stock and they have to order it. So i wait a week and when I gets here I go to pick I up. I pay with two differnt cards so the lady askes how much from each card, normal, so I tell her R900 from one and R250 from the other, not that much. And she looks at me and and says but it coast R1 500. Apparently the site hasn't been updated since January and there is no note of it. Even though we used the same site together. It's only R450 more but why should I pay more when you can't update the site?
Good morning Calyn
Thank you for bringing this matter to our attention.
This matter will be addressed and you can expect a response soonest.
Kind regards
Jewellery Customer Care Team
Good morning Calyn
Thank you for bringing this matter to our attention.
This matter will be addressed and you can expect a response soonest.
Kind regards
Jewellery Customer Care Team
