Wrong price on display
What happens in the event that an item was displayed in a locked cupboard at the wrong price?
I was at one of your stores and was excited to see a beautiful Tempo watch priced at R499. When it was scanned at the till the watch scanned for R899. I was then told I had to pay R899 because the watch was incorrectly priced.
Am I not supposed to get the item at the displayed price? Seeing that it was displayed in a locked glass cupboard?
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Replies (3)0
Replies (3)
American Swiss's replyOfficial
10 Nov 2022, 15:29Good afternoon Michaella
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
American Swiss's reply10 Nov 2022, 15:29
Official
Good afternoon Michaella
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
kind regards
Jewellery Customer Care
's updateReviewer Update
16 Nov 2022, 10:52This response is a nice way of saying ***** you! I have called the store, and customer service, and no one has come back to me.
's update16 Nov 2022, 10:52
Reviewer Update
This response is a nice way of saying ***** you! I have called the store, and customer service, and no one has come back to me.
's updateReviewer Update
16 Nov 2022, 10:53I actually did not use foul language so I don't understand the ****
's update16 Nov 2022, 10:53
Reviewer Update
I actually did not use foul language so I don't understand the ****