NN
Nonzwakazi N

1 reviews | Active since Aug 2023

17 Nov 2025, 07:14

Worst store ever, with low quality rings

After selling me a defective ring that started to lose shape, colour and stones fall off in less than 2 weeks, they said the only option i have is to fix the ring and pay for it. They called me on Friday 14 Nov 25.

This is an insult as the emails said they are looking into this but the store- Asj liberty mall pietermaritzburg insist that I pay for repairs and can't return or get a refund!

I

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Replies (1)
American Swiss
American Swiss's reply17 Nov 2025, 14:14
Official
Good afternoon Nonzwakazi 

 We hereby confirm receipt of your complaint.   It has been duly logged in our system and will be addressed soonest.   You will be notified of the outcome in due course. 

logged as :  CS-*** (Active) |  |   Kind regards  Retail Operations Hub TFG