CM
Clifford M

1 reviews | Active since Feb 2018

05 Mar 2021, 16:41

Worst service

I am not pleased with the service received from the start. They promised to call regarding the ring I chose for resizing and never called until I went to the branch- cradlestone Mall.

I have arranged a ceremony for blessing the rings and when I collect my wifes ring it was not sized as requested instead they lie to me.

Now I had to cancel my arrangements since I have to return the ring for another resizing.

0
Replies (1)
American Swiss
American Swiss's reply05 Mar 2021, 16:50
Official
Good afternoon Clifford

Your complaint is noted and will be forwarded to the field management team to address.

You will be contacted soonest.

Kind regards
Jewellery Customer Care Team