CM
Clifford M
1 reviews | Active since Feb 2018
05 Mar 2021, 16:41
Worst service
I am not pleased with the service received from the start. They promised to call regarding the ring I chose for resizing and never called until I went to the branch- cradlestone Mall.
I have arranged a ceremony for blessing the rings and when I collect my wifes ring it was not sized as requested instead they lie to me.
Now I had to cancel my arrangements since I have to return the ring for another resizing.
Helpful (0)
Replies (1)0
Replies (1)American Swiss's replyOfficial
05 Mar 2021, 16:50Good afternoon Clifford
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
American Swiss's reply05 Mar 2021, 16:50
Official
Good afternoon Clifford
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care Team
