Worst service

<p>We bought my husbands wedding ring from centurion mall american swiss beginning to middle last year. It had to be sized as we couldnt get a ring available in his size. It was sent in and was put away as we only got married in sept. After a month of wearing his ring after the wedding it snapped exactly were the sizing as been done. I took it back and it was fixed. After n dispute I convinced then I Will not pay for it to be fixed. The did the soldering and fixed it. After a week of my husband wearing it it snaped on the exact same place as the first time. Taking it back for a second time, after being told that we are not the only ones with this problem, they refused to fix it. After looking for a new ring for almost a year we finaly gave up and took it to another company to see what they could do. They pointed out the faulty work done on the ring and fixed it properly within two weeks. Since this was done I have been trying to get hold of head office, but they are always buzy or out of the office. I think ot is fair to want a refund for the ring we had to pay for to be fixed as if it was done the right way it would never have broke .</p>