aH
andre H
1 reviews | Active since Jan 2016
27 Jan 2016, 21:18
white diamond.ring
Good evening.<br> I bought a white Diamond engagement ring with 54 diamonds on the 14 December .I paid cash r8000 after the ring was on promotion. We experienced great service from.thuli khumalo who is very helpful. The problem is after two weeks the ring change colors we took the ring in we received the ring back repaired. Last week the ring change colors again.we took in again and we got credit and I paid up r1000 up for rin my fiance ring my fiance would like. American Swiss got a big name in jewelry but their quality was not good. Thanx Thuli for being helpful. My fiance thinks now we not bless with all this hiccup.
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Replies (1)American Swiss's replyOfficial
28 Jan 2016, 07:58Hello andre2910,
Good morning Andre
Thank you for bringing this matter to our attention.
Please be advised that your complaint is noted and will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Division Customer care
Good morning Andre
Thank you for bringing this matter to our attention.
Please be advised that your complaint is noted and will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Division Customer care
American Swiss's reply28 Jan 2016, 07:58
Official
Hello andre2910,
Good morning Andre
Thank you for bringing this matter to our attention.
Please be advised that your complaint is noted and will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Division Customer care
Good morning Andre
Thank you for bringing this matter to our attention.
Please be advised that your complaint is noted and will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Division Customer care
