Well since last year I have been having a problem with my American Swiss account and to date no one has called me to tell me why is that my account is constantly increasing despite me paying

Well since last year I have been having a problem with my American Swiss account and to date no one has called me to tell me why is that my account is constantly increasing despite me paying. Yesterday I spoke to Sharmla philander from collection dept and Mohammed from customer services Sharmla was supposed to get Nonzamo Lottering to call me back I am still awaiting her call Mohammed from customer services you are extremely disappointing .To whomever is reading this please becareful with your TFG accounts scrutinize your account every month because this is blanatant ******* nobody calls you back nor are they willing to rectify their mistakes