1 reviews | Active since Nov 2020
Wedding ring
From: Gail Raubenheimer <***> Sent: Tuesday, July 14, 2020 9:23:59 AM To: '***' <***> Subject: FW: American Swiss personalisation order: #15731 received (payment by EFT) Br. *** - R 6499.00 Good morning Jean and Louisa Thank you for your order as per below. I hereby confirm receipt of your order and clearance of funds as per below. Your order will be placed for delivery to the Mooi River Mall store. The estimated delivery to store is 21 working days from receipt and clearance of funds. The store will contact you as soon as your ring arrives in store. With thanks Kind regards Gail Take Care and be Safe. GAIL RAUBENHEIMER Customer Care Specialist American Swiss/Sterns/Mat & May This has been 16 weeks ago!! Clair does not answer her phone, no feedback. The wedding is next week... we don't have a ring!!
Your complaint is noted and will be forwarded to the relevant department to address and to respond to.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the relevant department to address and to respond to.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
We hereby confirm that your message is noted. You will be contacted by the relevant department manager with regards to your special order.
Kind regards
Jewellery Customer Care
We hereby confirm that your message is noted. You will be contacted by the relevant department manager with regards to your special order.
Kind regards
Jewellery Customer Care
Your message is noted.
We are pleased that the matter has been addressed.
Kind regards
Jewellery Customer Care
Your message is noted.
We are pleased that the matter has been addressed.
Kind regards
Jewellery Customer Care