MT
Monique T
1 reviews | Active since Sept 2015
01 Sept 2015, 14:59
Wedding Ring
Good Day,<br> <br> I bought my ring with them,twice an engagement and wedding ring. A month wearing both rings, colour changed on the 'silver'. I've sent it back to a store, I was told it will be sent away and I'd get a call once ready later that week however the engagement ring has been refunded, it's nearly a month and nobody came back to me.... This ring was purchased as a wedding ring and it's disgusting to have the metal change color a month later. All I want now is to have my account credited as this is now unacceptable and I don't want anything from this store again.<br> <br> Regards,<br>
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Replies (1)0
Replies (1)American Swiss's replyOfficial
02 Sept 2015, 09:02Hello clarencemon,
Good morning Monique
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good morning Monique
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
American Swiss's reply02 Sept 2015, 09:02
Official
Hello clarencemon,
Good morning Monique
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good morning Monique
Thank you for bringing this matter to our attention.
Your complaint will be forwarded to a member of the field management team to handle.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Best regards,
