MS
Morongwa S
1 reviews | Active since Oct 2013
07 Jun 2015, 08:14
Wasting my time
Manager asked me to come but he didn't even let his employees that I was coming which led to me explaining myself further about my ring which I felt interrogated for something about used for money. Eventually Refilwe helped me but I still left not feeling satisfied as she couldn't take any decisions because she didn't know what do as she was not briefed. So the trip I took was a waste of time. Simply because there was no communication. Hopefully Refilwe will help me out as she promised.
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American Swiss's replyOfficial
07 Jun 2015, 12:36Hello Kgadiseab,
Thank you for bringing this to our attention. We're disappointed to hear about your experience, and we apologise for the inconvenience. We've passed your details on to the Area Manager who will look into the matter and get in touch with you during the week.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We're disappointed to hear about your experience, and we apologise for the inconvenience. We've passed your details on to the Area Manager who will look into the matter and get in touch with you during the week.
Regards,
The American Swiss team
American Swiss's reply07 Jun 2015, 12:36
Official
Hello Kgadiseab,
Thank you for bringing this to our attention. We're disappointed to hear about your experience, and we apologise for the inconvenience. We've passed your details on to the Area Manager who will look into the matter and get in touch with you during the week.
Regards,
The American Swiss team
Thank you for bringing this to our attention. We're disappointed to hear about your experience, and we apologise for the inconvenience. We've passed your details on to the Area Manager who will look into the matter and get in touch with you during the week.
Regards,
The American Swiss team