LL
Liam L
1 reviews | Active since Feb 2022
20 Oct 2022, 10:51
Waste of money
Recently purchased a name chain for my wife from American swiss online which turned out to be a pathetic purchase. Unfortunately it is a personalized item which is non returnable.
Fully paid for the chain upon ordering and when I received it I realized how small the name plate and the floss like chain was. Had the name plate and chain weighed and does not even weigh 1 gram together which does not justify the amount spent on the chain.
Now I've got a useless piece of jewelery that will lay in a draw until I get it melted down for something useful.
Helpful (0)
Replies (3)0
Replies (3)American Swiss's replyOfficial
20 Oct 2022, 13:49Good afternoon Liam
Your complaint is noted and will be forwarded to the relevant department.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the relevant department.
Kind regards
Jewellery Customer Care
American Swiss's reply20 Oct 2022, 13:49
Official
Good afternoon Liam
Your complaint is noted and will be forwarded to the relevant department.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the relevant department.
Kind regards
Jewellery Customer Care
LL
Liam L's updateReviewer Update
21 Oct 2022, 08:38Another automated response to make it seem as if the problem is being dealt with. I would like to know how American swiss justifies the price I paid for something that looks as if it was made with a gold foil leaf.
LL
Liam L's update21 Oct 2022, 08:38
Reviewer Update
Another automated response to make it seem as if the problem is being dealt with. I would like to know how American swiss justifies the price I paid for something that looks as if it was made with a gold foil leaf.
American Swiss's replyOfficial
24 Oct 2022, 15:51HI Liam
According to our records this matter has been addressed and a response provided via email.
Kind regards
Jewellery Customer Care
According to our records this matter has been addressed and a response provided via email.
Kind regards
Jewellery Customer Care
American Swiss's reply24 Oct 2022, 15:51
Official
HI Liam
According to our records this matter has been addressed and a response provided via email.
Kind regards
Jewellery Customer Care
According to our records this matter has been addressed and a response provided via email.
Kind regards
Jewellery Customer Care
