BV
Bianca V
1 reviews | Active since Jun 2020
26 Feb 2021, 08:41
Waiting for refunding !
I made a purchase on the 20th of November 2020 and only received one of the products out of 3. I called in January and December to find out where the rest of the package is, and apparently it got lost. I asked for a refund and it's several months later. When calling again I found out that it doesn't show on their system that they are supposed to give me a refund . The package was R599. I wouldn't recommend this shop for anyone!
Helpful (0)
Replies (1)0
Replies (1)
American Swiss's replyOfficial
01 Mar 2021, 16:19Good afternoon Bianca
Your complaint is noted and will be addressed by the relevant team.
You can expect a response soonest.
your reference :RM-300425 (Logged)
Kind regards
Jewellery Customer Care
Your complaint is noted and will be addressed by the relevant team.
You can expect a response soonest.
your reference :RM-300425 (Logged)
Kind regards
Jewellery Customer Care
American Swiss's reply01 Mar 2021, 16:19
Official
Good afternoon Bianca
Your complaint is noted and will be addressed by the relevant team.
You can expect a response soonest.
your reference :RM-300425 (Logged)
Kind regards
Jewellery Customer Care
Your complaint is noted and will be addressed by the relevant team.
You can expect a response soonest.
your reference :RM-300425 (Logged)
Kind regards
Jewellery Customer Care