Very upset and angry customer

My Mrs is Olivia Nene I will get straight to the point.My Husband bought me a wedding ring at American Swiss on the 1st /2nd of May 2018 on his sportscene account I came back to the store I. The same week because the ring couldn't fit me they said I should take it in to Tiffany Jewellers for alterations I did that after that weekend when the alterations were done I wore it for the first time on the very first day I wore the ring it Tarnished after just one day I took it back to the store and to my amazement I was dissapointed when the Sales Lady at the store said I was not suppose to bath with the ring on or wash any dishes she said I shud come back she will make a report I shud be back after a day when I did come back the store Manager said she wants to speak to the Jeweller the Monday they said they will phone me back. After two weeks my Husband went back there to find out why are they so quiet .they told my Husband they will phone me the third Monday and they haven't called me till today .I told the store manager I don't want the ring because it Tarnished .still waiting till today pls intervene