1 reviews | Active since Oct 2016

03 Oct 2016, 09:03

Unsatisfactory service

<p>5 months ago I reported that my Samsung J1 Ace had been ****** to American Swiss where I had purchased it. Since it was purchased under a contract, the cellphone should have been replaced in less than a month after being reported </p>

0
Replies (1)
American Swiss
American Swiss's reply03 Oct 2016, 09:35
Official

Good morning Gugu

Thank you for taking the time to report your experience. Your comments have been received by our Customer Care Team and will be escalated to the field management team. We would like to confirm that a representative of the field management team will be in contact with you directly to ensure that the matter is addressed.

Kind regards

Jewellery Customer Care