CL
Contessa L
1 reviews | Active since Aug 2013
25 Sept 2024, 13:29
Unhappy ever after
I baught a one stone wedding band in December 2023 and in July 2024 the stone fell out and seeing that rings only have a 6 months warranty I had to pay for it myself. The quote came back twice as much as what the original ring costs, which I dnt understand. So I'm supposed to buy a new wedding ring every 6months, I really thought American Swiss was good quality, I guess not
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Replies (1)American Swiss's replyOfficial
25 Sept 2024, 15:41Good Day Contessa Langley
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
American Swiss's reply25 Sept 2024, 15:41
Official
Good Day Contessa Langley
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly
Regards
American Swiss
