CL
Contessa L

1 reviews | Active since Aug 2013

25 Sept 2024, 13:29

Unhappy ever after

I baught a one stone wedding band in December 2023 and in July 2024 the stone fell out and seeing that rings only have a 6 months warranty I had to pay for it myself. The quote came back twice as much as what the original ring costs, which I dnt understand. So I'm supposed to buy a new wedding ring every 6months, I really thought American Swiss was good quality, I guess not

0
Replies (1)
American Swiss
American Swiss's reply25 Sept 2024, 15:41
Official
Good Day Contessa Langley
Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
American Swiss