unhappy customes

Good day

I am an unhappy customer i purchased a necklace at American Swiss Greenstone and I needed to return it and get a cash refund .

I've been sent from pillar to post because they don't have cash at the store they were even suggesting that i get a credit card for the money to be refunded to my card, on the 29/01/2025 I manage to drive there with my credit card till today the money has not reflected in my account.

Today is the 14/02/2025 . They want me to drive to Greenstone with my own petrol to show them that the money has not reflected on my bank statement , that's bull i don't have time for games .

I don't like the staff that you have at Greenstone they don't know customer service and very disrespectful i don't even want to talk Abt answering the phones they don't pick up calls.

I need my refund as soon as possible i want it .

My name Maggy Mphela number ***.

I don't have a choice but to involve people in higher positions because i see that someone is taking advantage of us as black people.