JV
Julien V
1 reviews | Active since Jul 2024
17 Jul 2024, 17:15
**** to or not
Well the ring I bought is still beautiful and I'm sure my partner will cherish it. I was **** to or the woman who helped me was poorly trained.
I bought a ring being told it had a tourmaline gem, The birthstone of my partner, with two diamond pieces and 10 saphire pieces. However after accidently seeing the same ring on the American Swiss website and further reviewing the receipt, I find that is instead Rhodolite with solely 12 diamond piecies.
I chose the ring aiming to get something beyond it being a preposal ring. And well the ring I bought is of good quality. Based on service alone I could not recommend this chain.
Helpful (0)
Replies (1)0
Replies (1)American Swiss's replyOfficial
18 Jul 2024, 14:39Good Day Julien
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
American Swiss
American Swiss's reply18 Jul 2024, 14:39
Official
Good Day Julien
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
American Swiss
Your complaint is noted.
The matter has been logged and referred to our field management team.
Your reference number is CS-***.
You will be contacted directly.
Regards
American Swiss
