GX
Gugulethu X

1 reviews | Active since May 2015

21 Dec 2015, 17:57

The best service experience of the day

The sales lady Palesa at American Swiss Eastgate offered me the best service despite having experienced a rather rude and unexpected experience at Foschini next door. As soon as I walked in she approached me and lead me directly to what I wanted. She offered me a variety and allowed me the opportunity to make an informed decision. Even after all that she wrapped the product for me beautifully without me asking her to do so and smiled continuously throughout our interaction. I was highly impressed to see that TFG still had such exceptional people in their employment. A BIG thank you to Palesa and American Swiss for the experience. I certainly will come back.

0
Replies (1)
American Swiss
American Swiss's reply22 Dec 2015, 08:51
Official
Hello Lethu zaza,

Good morning Gugulethu
We welcome feedback from our Customers, and especially so when the feedback is positive!
I will be sure to forward your message to the field management team, and more importantly to Palesa at the Eastgate American Swiss store.
Thank you for taking the time to post your message, and we look forward to seeing you in our stores again soon.
Happy holidays.
kind regards
Jewellery Customer Care