thanks for being idiots and ********

dear American swiss<br> <br> thanks for you're excellent service. its been more then a month and I never received my phone call from you. I placed a complain 27 Jan at 10:16. It just come to show me how much you really care about you're customers. So now a new complain. You idiots quote me R1070 to fix ring that I bought last year March. So if you people can do math its not even a foooocking year and the middle piece broke off. I did look at some other complaints and the funny thing is I'm not the only person with the same complain. Soooo now I took it to an actual jeweller who does have the qualification to fix rings and guess what they charge me to fix it? R250!!!! now what do you do with the R820? and I also found out that you melt the white gold to make it a paste then you put the stone in?? wft is that all about? then you tell me the quality check of ring came back A+?? lies or just ********? decide for yourself. If anyone else reads this I advice them to close their accounts with you just like I am next month when my account is paid off. I think that even a china shop who have **** rings are better quality. so please do reply and lie to me again Nicole Orkin. thanks for the lies!!!