NA
Nasreen A
1 reviews | Active since Nov 2018
01 Nov 2018, 12:47
TFG reward card
Today I collected my watch at American Swiss Liberty Promenade in Mitchell's Plain. I presented my receipt upon collection and just before I paid the cashier/ store associate she asked me for my ID. I thought its for the collection of my watch so I gave it. She then signed me up for a rewards card which I did not give permission. I told her I didn't ask for one as I have an account card and also I would appreciate it if she asked me. I gave the rewards card as I did not want any but on my receipt I saw that the reward card was still used. I'm really upset with what just happened.
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Replies (1)American Swiss's replyOfficial
05 Nov 2018, 12:14Good afternoon Nasreen
Thank you for bringing this matter to our attention.
Your complaint is noted and will be allocated to the field team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Thank you for bringing this matter to our attention.
Your complaint is noted and will be allocated to the field team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply05 Nov 2018, 12:14
Official
Good afternoon Nasreen
Thank you for bringing this matter to our attention.
Your complaint is noted and will be allocated to the field team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Thank you for bringing this matter to our attention.
Your complaint is noted and will be allocated to the field team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
