Terrible earing quality and service

I bought earings for my daughter and not even a month later they broke in half while my daughter was in the shower. I only managed to rescue the 1 and the other one went down the drain but left a small piece in her ear. I took my receipt and the 1 earing back to the store but manager says nothing she can do about it. Absolutely terrible service I will never purchase from them again. Such poor quality and service