RG
Rudene G

1 reviews | Active since Aug 2012

21 Jan 2021, 10:37

Terrible client service American Swisz

I went to the Alberton City branch this morning to buy a sterling silver pendant. The shop was just opening as I arrived and as I entered, the lady behind the counter gave me a very unwelcoming look. I asked for silver pendants and I got a shrug in a direction to look. Terrible client service, and definitely not an experience I want to repeat. I got a lovely pendant and amazing client service from Darryl's Jewellers

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Replies (1)
American Swiss
American Swiss's reply02 Feb 2021, 13:35
Official
Good afternoon Rudene

Your complaint is noted and will be forwarded to the relevant field management team to address.

You will be contacted soonest.

Kind regards
Jewellery Customer Care