MK
Martin K

1 reviews | Active since Feb 2018

05 Feb 2019, 20:37

Tempo Watch poor quality

I bought my son a Tempo watch at the end of May 2018 for his birthday at Amrican Swiaa at The Grove. I used to wear one for years many years ago. But, this watch has had it's numbers come loose 3 times now... after the first time it came back from repairs, I wore it for a few days before I managed to give it to my son, and some of the numbers came loose again. The watch is in again for repairs with the 6 having lost it's digit. Surely if the watch is having so many problems, then they must be taken off the market; I hear it is a frequent problem talking to various other people.

0
Replies (1)
American Swiss
American Swiss's reply06 Feb 2019, 09:41
Official
Good morning Martin

Kindly be advised that your complaint is noted and has been allocated to the field management team to address.

Your reference :  RM162247

You will be contacted soonest.

Kind Regards 
Jewellery Customer Care