MK
Martin K
1 reviews | Active since Feb 2018
05 Feb 2019, 20:37
Tempo Watch poor quality
I bought my son a Tempo watch at the end of May 2018 for his birthday at Amrican Swiaa at The Grove. I used to wear one for years many years ago. But, this watch has had it's numbers come loose 3 times now... after the first time it came back from repairs, I wore it for a few days before I managed to give it to my son, and some of the numbers came loose again. The watch is in again for repairs with the 6 having lost it's digit. Surely if the watch is having so many problems, then they must be taken off the market; I hear it is a frequent problem talking to various other people.
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Replies (1)American Swiss's replyOfficial
06 Feb 2019, 09:41Good morning Martin
Kindly be advised that your complaint is noted and has been allocated to the field management team to address.
Your reference : RM162247
You will be contacted soonest.
Kind Regards
Jewellery Customer Care
Kindly be advised that your complaint is noted and has been allocated to the field management team to address.
Your reference : RM162247
You will be contacted soonest.
Kind Regards
Jewellery Customer Care
American Swiss's reply06 Feb 2019, 09:41
Official
Good morning Martin
Kindly be advised that your complaint is noted and has been allocated to the field management team to address.
Your reference : RM162247
You will be contacted soonest.
Kind Regards
Jewellery Customer Care
Kindly be advised that your complaint is noted and has been allocated to the field management team to address.
Your reference : RM162247
You will be contacted soonest.
Kind Regards
Jewellery Customer Care
