1 reviews | Active since Feb 2016
TEMPO WATCH
I wanted to purchase a mens watch from the store, a yound lady assisted me and I told her I was previously at the store, but when she looked on the system the watch showed that they had stock in store but she couldn't find it, I made her life easier by giving her the code of the watch , she then told me about another store that shows on the system that has stock, we then took a walk down to the store which is on the first floor of canal walk , only to come there and to find out that they don't have stock.<br> She then promised that she would call be back on Tuesday after 12 as her shift starts at 12, and she would contact Parow centre to find out if they can deliver the watch to canal walk as the system shows they have stock.<br> TO DATE I HAVE NOT RECEIVED A CALL BACK FROM HER, !!! im very disappointed in the blady ridiculous service I have received. First your system shows you have stock and when you walk into the store there is absolutely nothing!!! I mentioned to the lady that assisted me that I needed this watch by sunday!!!!<br> I would like to be contacted by a manager asap!!!
Good afternoon Shameema
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Good afternoon Shameema
Thank you for bringing this matter to our attention.
Please be advised that your complaint will be forwarded to a member of the field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
