MM
MVULA M
1 reviews | Active since May 2014
13 Feb 2015, 13:37
STILL WAITING FOR ANSWERS
THE LAST TIME I RECEIVED AN EMAIL FROM AMERICAN SWISS WAS LAST YEAR WHERE THEY PROMISE TO COME BACK TO ME, BUT TILL TODAY I`M STILL WAITING FOR THEIR CALL WHICH TOOK MORE THAN TWO MONTHS<br> <br> NOW I STARTS TO WANDER IF REALLY THEY CARE FOR THEIR CUSTOMERS OR WE ONLY MATTERS TO THEM WHEN WE BRING IN MONEY NOTHING MORE AFTER THAT.<br> <br> PLEASE ASSIST ME
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American Swiss's replyOfficial
13 Feb 2015, 14:06Hello mvulamene,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
American Swiss's reply13 Feb 2015, 14:06
Official
Hello mvulamene,
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
We would like to thank you for taking the time to bring this matter to our attention. We completely understand your frustrations regarding this issue and would like to apologise for any inconveniences caused.
Please be advised that we will escalate this complaint on to our Customer Care Representative, who will be in contact with you as soon as possible to provide assistance in resolving your complaint.
Thank you and kind regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant