still no communication

Hello Ratolicious ,<br> <br> This was the response from TGF today they haven't communicated anything to me <br> <br> Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.<br> <br> We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Customer Service Representative. They will be in contact with you shortly with assistance in resolving this issue.<br> <br> Kind Regards,<br> Nicole Orkin<br> TFG Customer Services Online Liaison Assistant