MDWE
Marinda De Waal Erasmus
1 reviews | Active since Nov 2017
16 Nov 2017, 12:23
Staff not following prosedure
Sent wedding band in to be fixed they never called about the quote. Now it is back and fixed and they want me to pay over a thousand rand to fix a ring that I payed 1500 for.
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American Swiss's replyOfficial
16 Nov 2017, 14:30HI Marinda
Thank you for bringing this matter to our attention.
Your complaint has been forwarded to the Field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care
American Swiss's reply16 Nov 2017, 14:30
Official
HI Marinda
Thank you for bringing this matter to our attention.
Your complaint has been forwarded to the Field management team.
You will be contacted soonest.
Kind regards
Jewellery Customer care