SHOCKING SERVICE / STILL NO WTACH

On 24 January 2015, I took my watch to American Swiss Fourways Mall to have the strap replaced. I was assisted by Malebo and advised that it would take between 4-6 weeks. After 6 weeks I had heard nothing from AS so I went back and was told by the sales lady that she would follow up. She phoned me the following day with a replacement quote. This is the only time anyone from AS ever showed any form of initiative. On Saturday, 25 April 2015, some 3 months after having taken my watch in for repairs I went back to ascertain what has happened to my watch. Everybody was clueless. Even worse, no one really seemed to care, kept passing me over to the next sales consultant. Their attitude stinks. I phoned again yesterday and was promised that i would receive a call back the SAME DAY. Haha funny. Still waiting.<br> <br> Can somebody please revert to me regarding my watch as this has been an ongoing problem for 3 months.<br> <br> Disgusting, appalling and shocking attitude and service all round.<br>