DH
Doreen H

1 reviews | Active since May 2016

24 May 2016, 12:04

SERVICE SUCKS @ AMERICAN SWISS

<p>My account has been paid up, then i got a phone call telling me I owe them money for a magazine subscription, which I paid . On the 1st March 2016 I e-mailed them, to cancel the subscription, but to no avail, I am still, to today receiving threats of handing the account over to their collections department. I must have sent them 6 or 7 e-mails, rep**** to their sms's and contacted their credit department. Nothing has been done!!!! To top it all no magazines have been delivered to me since March 2016. Mrs. D. Helena</p>

0
Replies (1)
American Swiss
American Swiss's reply24 May 2016, 14:34
Official

Good afternoon Doreen

Thank you for bringing this matter to our attention.

Please be advised that your complaint will be forwarded to the relevant department.

You will be contacted soonest.

kind regards

Jewellery Customer Care