RONALS JEWELLERS. ***** AND DISGUSTING SERVICE

MY COMPLAINT IS WITH RONALDS JEWLLERS WHICH AMERICAN SWISS USES.<br> I purchased an engagement ring from you (American Swiss). One of the diamonds had fallen out and my fianc? and I brought it back on the to get the diamond replaced and resized. We received it back when my fianc? insisted that they test the diamonds that same day, on your premises (American Swiss, Sanlam). <br> <br> To then find that the \diamond"was replaced with a cubic zirconia after being instructed by American Swiss to replace a diamond (by Natalie from Sanlam American Swiss). We saw her specifically writing it on the slip when we went in. Natalie has been nothing but helpful but being conveniently blamed for replacing with a cubic Zirconia but Ronald's Jewellers. When it is specifically written on the slip to replace diamond.).<br> <br> They told my fianc? to bring it back in today (which my fianc? has now done.)"