AC
Alrich C

1 reviews | Active since Apr 2013

12 Oct 2017, 15:05

Resizing of rings

I bought an engagement ring from American Swiss N1 City and was told that I can bring the ring back for resizing since the engagement was a surprise only to be told that when I brought it back that I have to pay R240 for the resizing. Not once during the purchasing process was it mentioned to me that I'll have to occur additional costs when I return to the store for the resizing.

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Replies (1)
American Swiss
American Swiss's reply12 Oct 2017, 15:12
Official

Good afternoon Alrich

Please be advised that your complaint will be forwarded to the field management team.

You will be contacted soonest.

kind regards

Jewellery Customer Care.