GM
Gadifele M

1 reviews | Active since Jul 2022

31 Jul 2022, 10:57

Refund due

I cancelled a laybye at American Swiss at Eastgate shopping cetre and bought a ring that was on special cash. They owe me R7000 but are now giving me runarounds regarding my refund. Its an excuse after the other. Apparently they need to make the amount in one day,which is challenging because people pay in cash. They also refuse to transfer the cash into my bank account because I don't have a credit card. Its a nightmare

0
Replies (1)
American Swiss
American Swiss's reply04 Aug 2022, 16:28
Official
Good afternoon Gadifiele

Your complaint is noted and will be fowarded to the field management team to address.

You will be contacted soonest.

Kind regards

Jewellery Customer Care