MM
Matilda M
1 reviews | Active since May 2020
23 Jan 2022, 13:59
Refund
I bought a dress ring at American Swiss Maponya Mall, same day I was not happy about the product and wanted to return for a refund, went to Westgate where I was told they don’t have Cash to give me and I asked them to return it to my debit card and they told me their system doesn’t have cash which still doesn’t make sense to me….I then decided to take it back to Maponya Mall and I was told the same thing, that does one have to do to get their monies back since it’s gonna be the everyday story that they don’t have cash, this sucks seriously and I wouldn’t recommend anyone to support American Swiss with their stupid system
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Replies (1)American Swiss's replyOfficial
26 Jan 2022, 14:42Good afternoon Matilda
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
American Swiss's reply26 Jan 2022, 14:42
Official
Good afternoon Matilda
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
You will be contacted soonest.
Kind regards
Jewellery Customer Care
